What Wildbook are you working in? Wildbook for Whale Sharks
What is the entire URL out of the browser, exactly where the error occurred? Wildbook for Whale Sharks
Can you describe what the issue is you’re experiencing? When I send an encounter report, I get an error - HTTP Status 500? Internal server error.
I was uploading whale shark pictures as I have been doing lately, and when I tried to upload an encounter a ‘HTTP Status 500? Internal Server Error’ page came up. I tried to change the whale shark picture, and the same thing happened (even without a picture it also happened). I tried switching from Google Chrome to Firefox, and the same thing happened. I switched from WiFi to cellular data, and the same problem appears. Meanwhile, yesterday I was able to upload several whale shark encounters.
Can you provide steps on how to reproduce what you’re experiencing?
If this is a bulk import report, send the spreadsheet to email@example.com with the email subject line matching your bug report