Hydra ACW & Whiskerbook showing as down on dashboard

Support
, ,
1

I’ve just checked the Grafana dashboard for WBIA / Sage and I see that ACW & Whiskerbook are showing as Hydra Down:
image

I also see on the ACW-specific dashboard that there is no data for the IA queue since just before 2pm today:

image
image1016×269 11.7 KB

Could someone please investigate and fix?

I think this explains the lack of progress on a bulk import I uploaded & sent to detection several hours ago that still hasn’t had any detections completed: Wildbook for Carnivores | Login

thanks!
Maureen

2

Hi @ACWadmin1

We are aware and investigating. This is a hardware issue (disk), so the fix may span into tomorrow as well.

Thank you,
Jason

1 Like
3

Hi @ACWadmin1

The machine learning server is back up. We just resent two ACW bulk import to ID but let us know if you still see anything weird with them.

1 Like
4

WOOHOO!!! Thanks to everyone @ Wild Me who helped fix this so quickly. Your hard work and dedication are much appreciated!

1 Like