IA Error on IoT match page

Wildbook: Internet of Turtles
OS: Windows 11
Web browser: Microsoft Edge
Role: Researcher

What happened: Cannot match turtle IDs as the landing page loads very slowly, and after a while, it shows ‘error initiating IA job’

Expectation: The matching page shows several turtle pictures that are closest to the turtle to identify

To reproduce: follow the procedure to upload an encounter and match the turtles

Pictures: 1) When arriving at the matching landing page, 2) showing error message after waiting


Thanks!

Hi @argeswaraj

Can you post the link to the encounter you’re having issues with?

Hi @Anastasia ,

Sorry for the late response. This is the link:

CC @IndoOceanProject

It looks like the second annotation in this encounter had match results load correctly, so you can at least use the body annotation to find matches.

I think something’s going on with the head annotation. I just re-sent the head annotation to ID and got the same error. I also deleted it, manually drew another, and started a match from it and it’s still giving an IA error.

Have you noticed this happening with other head annotations for this species?