Identification error in mass import

Support
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1

What Wildbook are you working in?
Flukebook
What is the entire URL out of the browser, exactly where the error occurred?
https://www.flukebook.org/react/bulk-import-task?id=2cd9c986-8ee6-45fd-aad6-845202cff4f7
Can you describe what the issue is you’re experiencing?
Yes, after performing a bulk import of photos, the algorithm completed the import and detected them, but there were errors in the identification. From this point, it takes a while to process the photos.

Can you provide steps on how to reproduce what you’re experiencing?
I can’t.

Thank you for your attention

2

Hi @lviloria

Can you clarify what errors you saw? I see that some encounters from this import are still waiting to complete identification (appears as “queued” in your bulk import task). This is normal behavior while your encounters process through identification.

You can learn more about match page and bulk import statuses here:

3

Hi,
I just verified the information. After importing and detecting the ID, it’s still processing. I couldn’t compare individuals before, but now I can.
Sorry, thanks for taking the time.

4

No worries! Thanks for the update.