Identification status

In which Wildbook did the issue occur? Zebra codex

What operating system were you using? (eg. MacOS 10.15.3)

What web browser were you using? (eg. Chrome 79)

What is your role on the site? (admin, researcher, etc)

What happened?
I did bulk upload on April 24 and it has not finished identification.

What did you expect to happen?
To have completed identification.

What are some steps we could take to reproduce the issue?

If this is a bulk import report, send the spreadsheet to with the email subject line matching your bug report

Hi @0702233452

Thanks for letting us know. I just retried identification on this sighting and it completed normally. Can you email the spreadsheet for this bulk import to so we can try to resend the remaining sightings in this upload to identification?

Hi @0702233452

We restarted the queue in Zebra Codex and it should be working through any incomplete jobs now.

5 posts were merged into an existing topic: Sighting preparation failed

HI @0702233452

Checking in to let you know we’re still working on this. It looks like even after the restart, the job in your sample sighting is still getting stuck at 50% and 60%. I hope to have an update soon.

OK, IDs appear to have completed now. Thanks for your patience!