Identification stuck?

Support
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1

@jwaite

What Wildbook are you working in?
Flukebook

What is the entire URL out of the browser, exactly where the error occurred?
https://www.flukebook.org/import.jsp?taskId=8678290c-c7c9-4d42-b49a-20589d8b1b63

Can you describe what the issue is you’re experiencing?
all images have said waiting to que for over 12 hours, so tried to send again and still no movement

2

Another Flukebook user uploaded an import of nearly 5000 encounters which is slowing down the queue for everyone else. We’re working on correcting this now.

3

I’m sorry for the late followup. It looks like this import completed ID, so I’m marking this issue as resolved.