Inspection image unavailable (likely outdated)

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

In which Wildbook did the issue occur? ACW

What operating system were you using? (eg. MacOS 10.15.3) Windows 11

What web browser were you using? (eg. Chrome 79) Chrome

What is your role on the site? (admin, researcher, etc) OrgAdmin

What happened? On more that half of our images, we cannot open the inspect button and see this message “inspection image unavailable (likely outdated)”. It seems to occur more and more.

What did you expect to happen? To be able to click on the inspect button for MiewId and Hotspotter

What are some steps we could take to reproduce the issue? Try find a match.

There was an error with task “xxx”: no data to match against, please refine your matching parameters