Inspection image unavailable

Support
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1

In which Wildbook did the issue occur? The Internet of Turtles

What operating system were you using? (eg. MacOS 10.15.3) Windows 11

What web browser were you using? (eg. Chrome 79) Chrome 107.0.5304.88

What is your role on the site? (admin, researcher, etc) researcher

I’d like to see the inspection results, but I’m getting this error “inspection image unavailable (likely outdated)” on every attempt (print below). I’ve tried it on several different encouters and they all have the same message. Does this function only work on recent uploads?

image
image1161×440 115 KB

2

Hi @isabellaferreira

That match result is from 2021-09-29. To save disk space, inspection results are deleted after 1-2 weeks, and the button disappears. Being logged out can also cause the button to disappear.

Please re-run the match to get the latest result, and the inspect button should appear with a fresh match result.

Thank you,
Jason