IoT automatic annotations not working

Hi!

After some loading issues and long queues, IoT was back and working well for the last two days. Unfortunately, it seems that the annotation detection issue flagged in this post, which led to the long queues, is back as of today, see for example the following two encounters:

Encounter 1
Encounter 2

Upload times are also very long, with 5-10 min per encounter. Personal internet connection is not the issue, has been checked.

Any chance to solve this?
Thanks!
Stephanie


Account details:
In which Wildbook did the issue occur?
Internet of Turtles

What operating system were you using? (eg. MacOS 10.15.3)
MacOS Sonoma 14.2.1

What web browser were you using? (eg. Chrome 79)
Chrome Version 120.0.6099.234

What is your role on the site? (admin, researcher, etc)
orgAdmin, Olive Ridley Project

What happened?
The automatic annotations are not appearing after submitting a new encounter, even after refreshing the page and checking back after several hours. Image stuck in “Still awaiting detection. Refresh to see updates.”

What did you expect to happen?
Submit the encounter, the IoT will automatically annotate the turtle’s head and body for each photo submitted, mostly reliable.

What are some steps we could take to reproduce the issue?
Submit a sea turtle encounter, wait for annotations to appear.