IoT error in matching

[ORP-Baa]

In which Wildbook did the issue occur? Internet of Turtles

What operating system were you using? (eg. MacOS 10.15.3) Mac OS 10.15.7

What web browser were you using? (eg. Chrome 79) Safari 15.4

What is your role on the site? (admin, researcher, etc) Researcher

What happened?

IoT won’t allow me to match it to its ID, but I am mot sure why.

What did you expect to happen? To match to the turtle ID on this encounter

What are some steps we could take to reproduce the issue? Not sure, but here’s the link
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

[jason]

Hi @ORP-Baa

This occurs when you are trying to assign a new or existing ID to an Encounter but another Encounter (in this case 2 other encounters) contain the identical photo under a different individual ID. This is Wildbook proactively letting you know and trying to prevent a duplicate ID being set on the same data. The links below the error allow you to navigate to the other Encounters and understand which IDs have alredy been set. From there, you’ll have to make some decisions about ID and curate the data to ensure only one ID is set on the same photos and individual.

Thanks,
Jason