In which Wildbook did the issue occur? IOT
What operating system were you using? (eg. MacOS 10.15.3) MacOS
What web browser were you using? (eg. Chrome 79) Safari, Firefox
What is your role on the site? (admin, researcher, etc) Researcher
What happened? IOT not adding annotations and not running matches
What did you expect to happen?
What are some steps we could take to reproduce the issue?
If this is a bulk import report, send the spreadsheet to firstname.lastname@example.org with the email subject line matching your bug report
Our servers are currently down right now, but once they’re available again it would be helpful if you could link to some example encounters where you’re having trouble with annotations and matches so I can look into this.
for example: Internet of Turtles
But I assume it will work again once the server is available again.
I’ve restarted the matches on these in case the server restart prevented the original results from appearing. Let me know if the match results still won’t display after the jobs have completed.
It looks like there was an issue with IoT thinking a machine learning model was missing. We’ve restarted those failed jobs (about 220 of them) and hopefully this gets matches working again.