Location not showing up correctly

Support
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1

What Wildbook are you working in? Internet of Turtles

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?

When uploading encounters from one of our known locations, South Male, it seems to be entering it as “Male” instead of “South Male” and missing the matches. I only seem to be matching against encounters that I’ve just uploaded.

Screen Shot 2020-07-29 at 12.05.19
Screen Shot 2020-07-29 at 12.05.192838×1324 477 KB

It seems like my original bulk upload of turtles from this location maybe didn’t get labelled correctly as there should be ~175 candidates but it is only showing 19 when I start a new match.

Screen Shot 2020-07-29 at 16.32.43
Screen Shot 2020-07-29 at 16.32.432839×1510 497 KB

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

Hi Jillian,

There was a quick database fix for this and you should not see it in the future. I found 19 encounters under the ORP username with the ‘Male’ location ID and have changed them to South Male, so they should now match against the other desired candidates. New encounters submitted should retain the correct location ID.

Thanks!