Manta Matcher - not able to edit even signed in propertly

Support
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1

In which Wildbook did the issue occur? Manta Matcher

What operating system were you using? (eg. MacOS 10.15.3) Various

What web browser were you using? (eg. Chrome 79) Various, mainly Chrome

What is your role on the site? (admin, researcher, etc) Researcher/volunteer

What happened?

I am trying to identify the mantas from the public submissions but some of them cannot be edited even I am logged in. It does not happen to all of them, only these six: MantaMatcher

https://www.mantamatcher.org/encounters/encounter.jsp?number=0e37d4f5-37ec-4648-b456-266d222718a5

https://www.mantamatcher.org/encounters/encounter.jsp?number=3a3e2dbc-833e-47ef-b135-e76e568446ff

https://www.mantamatcher.org/encounters/encounter.jsp?number=335e0ee1-f845-4e7e-af63-ab154a466de1

https://www.mantamatcher.org/encounters/encounter.jsp?number=15128d9a-e3fe-4417-9f50-7ab7d4820db7

https://www.mantamatcher.org/encounters/encounter.jsp?number=39abe8e6-6086-43d5-8979-b32d4b746de1

2

Hello,

I suspect this is the same situation we encountered on IOT. The user that submitted these encounters set a location description but not a location ID. If you have permissions to edit public submissions on a certain locality, but the location ID isn’t set the system doesn’t know where the encounter is from and won’t let you edit. I’ve set the location ID’s on these six encounters for now.

Let me know if this works for you. Also, I’m not sure what your username is in Mantamatcher but if you send it to me I can verify permissions for your account.

Thanks.

3

Hi Colin,

Thanks for the update. The usernames that could be verified for permission are:

Mola
Komodo
argeswaraj
E.Germanov
Jellyfish

Thanks a lot :slight_smile:

4

@E.Germanov satu posted the original post up above for one of our problems at MM.