Manta Matcher sending out email stating new encounter is a whale

Support
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1

In which Wildbook did the issue occur?
Manta Matcher

What operating system were you using? (eg. MacOS 10.15.3)
MacOS 14.5

What web browser were you using? (eg. Chrome 79)
Firefox

What is your role on the site? (admin, researcher, etc)
Admin

What happened?
I received an email with an encounter update from Manta Matcher but it says -

Just a quick e-mail to let you know that a whale that you sent us encounter data for has been seen again and positively identified. Follow the links below to learn more.

Previously identified whale: 02ad5696-0de6-4437-86a8-9b8832e325f6

What did you expect to happen?
It shouldn’t say whale, it should say manta.

What are some steps we could take to reproduce the issue?
I can forward the email if you need.

2

Hi @Scubadougal, welcome!

Can you forward the message to services@wildme.org?

3

Hi! Would like to add to this topic as my colleague told me the same thing:

WhatsApp Image 2025-04-09 at 15.10.23
WhatsApp Image 2025-04-09 at 15.10.23757×1600 89.1 KB

Sorry I don’t have the actual email to forward.

2 Likes
4

Thank you, I have forwarded the email just now.

1 Like
5

Thank you both!

6

I’m rolling this into a broader project to clean up all email notifications in Wildbook:

1 Like