Manta Matcher Task Error

What Wildbook are you working in?
Manta Matcher

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?
I am not being given options for the match search, like location and who’s data etc. I keep getting this error message whenever I try to use non-visual matching.

Can you provide steps on how to reproduce what you’re experiencing?


Click ‘Match Results’ for one of my submitted individuals

Thank you so much!

Hi @JVinesky

Can you share the link to the encounter so I can take a look? I’m not able to link back to it from the match results link you provided.

Typically this message appears if there aren’t any match candidates using the species and location ID selected, but I’d need to take a look at the encounter to rule out any issues.

Hi Anastasia,

My apologies! I thought that I had attached the link there. I replicated it and have included the link. I think the problem is that I don’t have an option to select location ID?

https://mantamatcher.org/iaResults.jsp?taskId=c81eefb0-fde4-4e23-ab10-f2a279b2868f

Thanks so much for your time.

Hi @JVinesky

This is still a match page link and not the encounter page link. The URL for the encounter page should look like this and come from the page this picture comes from:

https://mantamatcher.org/encounters/encounter.jsp?number=1234