What Wildbook are you working in? Amphibian reptile wildbook
What is the entire URL out of the browser, exactly where the error occurred?
https://amphibian-reptile.wildbook.org/projects/project.jsp?id=df007767-3e40-40c0-bde9-144dffc7c43b
https://amphibian-reptile.wildbook.org/projects/project.jsp?id=24a9632b-a5f8-44d9-89f7-66f56c3c2783
Can you describe what the issue is you’re experiencing? In both projects, the matching process and identification do not begin.
Can you provide steps on how to reproduce what you’re experiencing?
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report