Match results error message instead of No Match Found message

Support
, ,
1

In which Wildbook did the issue occur?
ACW
What operating system were you using? (eg. MacOS 10.15.3)
WIN10
What web browser were you using? (eg. Chrome 79)
CHROME Latest
What is your role on the site? (admin, researcher, etc)
Admin

What happened?
2 of 5 match results for a new user gave error messages instead of “No Match Found” message

Match results error message#1
Match results error message#11920×937 38.8 KB

Match results error message#2
Match results error message#21920×880 38.1 KB

What did you expect to happen?
No Match found message should be displayed

What are some steps we could take to reproduce the issue?
This is somewhat unique situation as this is our first user in Location ID Central Africa (Zakouma - Chad)
See the following encounters;

I believe the error message is being generated because there are no other encounters with the same viewpoint in the dataset currently (Only 5 encounters total)

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
Here is the bulk import link
Wildbook for Carnivores | Login

CC @ACWadmin1

2

Hi Paul,

That is correct. There was nothing to match against. If you expand the search to other locations or add other “top” viewpoints at that location, you should see match results or “No match results” listed. This situation only occurs when there was nothing in the database to match against.

Thanks,
Jason

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