Match turking keeps returning same images continually

In which Wildbook did the issue occur?

Wildbook for Mountain Zebra. (I am currently training this installment with the oversight of Jason Parham and the rest of the WildBook team under the supervision of Prof.Daniel Rubenstein and Prof.Susanne Shultz)

What operating system were you using? (eg. MacOS 10.15.3)

MacOS 10.13.6

What web browser were you using? (eg. Chrome 79)


What is your role on the site? (admin, researcher, etc)


What happened?

During turking of LNBNN matches, the queue size is 1 but the same two images continue to displayed for me to turk. I keep pressing “Cannot tell” but then the same two images are returned.

What did you expect to happen?

I expected a new set of two images to be displayed to continue the turking process.

What are some steps we could take to reproduce the issue?


If this is a bulk import report, send the spreadsheet to with the email subject line matching your bug report

Hi there @JakeBritnell,
Can you try this on Chrome? We do not officially support Safari for the annotation and identification interfaces.

Dear Tanya,

This has fixed the problem. Thank you so much for your speedy response! I really appreciate it!

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