Matches slow / stuck?

What Wildbook are you working in? ACW

What is the entire URL out of the browser, exactly where the error occurred?
https://africancarnivore.wildbook.org/iaResults.jsp?taskId=7142faa1-8dd7-486e-bf2b-c82f06de87a2
https://africancarnivore.wildbook.org/iaResults.jsp?taskId=c89d08ac-66ef-4ed5-8692-953d8f91c121
https://africancarnivore.wildbook.org/iaResults.jsp?taskId=df64c727-8676-4f75-b948-753ce8c5e749
https://africancarnivore.wildbook.org/iaResults.jsp?taskId=72e0bc77-db26-4741-8cc6-1b7b7ee9d338

Can you describe what the issue is you’re experiencing?
I’m trying to pre-run some matches in advance of a demo @ 1030am today and I’m getting no results, just the “attempting to fetch results” message. If I refresh the browser page, it sometimes gives the same message but after several minutes, I’m not getting match results displaying but not for all matches run.

Hey @ACWadmin1 ,
Not sure what caused this for you. We checked logs and everything on our end shows that job run-times have improved since we migrated you to the higher tier.
I checked them all now and it seems like this self-resolved. Sorry we didn’t see it sooner. Will keep an eye out.

Tanya