Matching in bulk upload region not expanding to designated area

What Wildbook are you working in?
Flukebook

What is the entire URL out of the browser, exactly where the error occurred?
https://www.flukebook.org/import.jsp?taskId=4d0e31a5-912f-4598-9883-ebe945bb30c2

Can you describe what the issue is you’re experiencing?
The IDs I entered are all in Encounter.locationID: Gulf of Alaska. I want the algorithm to search for matches in the eastern Pacific Ocean.

Can you provide steps on how to reproduce what you’re experiencing?
I uploaded all the photos and excel successfully. Waited for detection. When I “send to identification” I selected Pacific Ocean and highlight all the subregions and subsubregions and pressed send. I selected the results and the algorithm only detected matches in Gulf of Alaska. When I attempt this manually, I can get much larger search area. Should I change the Encounter.locationID to Pacific Ocean?

Hi @noaa.swfsc, welcome!

I’ll need more time to look into this. Selecting multiple location IDs from the bulk import table should check for matches in all of the selected regions. I spot-checked a few of your matches and can see the matching task ID was set to the following locations despite the match page saying that it only checked against 200 candidates:

I know there’s about 200 candidates just in Gulf of Alaska, so something’s definitely odd here.

I’ll let you know as soon as I have an update.

Thank you. I tried this twice and it reviewed the same 199 candidates. Look forward to your analysis.

Hi Anastasia,
Any progress in understanding this issue? I am very eager to see if we have any matches with other whales in the Eastern Pacific!
Thanks!

Not yet, but we’ve been working on it over the last few days. I’ll check in soon with status update.

Thank you for the update. I hope it gets resolved. Doing matches one by one is not possible. The matching never seems to complete and return any result. It stays in processing mode. I don’t know if that is a bug or the system being overloaded.
Kiku

This is going to require more time than usual to resolve. I’ll check in with you next week with any status updates.