Need New Admin Log In for Sharkbook

What Wildbook are you working in? Sharkbook: Wildbook for Sharks

What is the entire URL out of the browser, exactly where the error occurred? Sharkbook: Wildbook for Sharks

Can you describe what the issue is you’re experiencing?

For some reason, SB no longer recognizes my user name or my PW. I think the simplest solution is simply to request a new Admin credential–in fact, it says that on the Help page. We’ve been using Wildbook/Sharkbook for over a decade now. The last time I tried to log in we before Wildme took over the Admin functions–not sure if it has to do with that or not. Thanks.

Can you provide steps on how to reproduce what you’re experiencing?

Attempt log in

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Hi @scubapro25

I’m going to send you a private message to see if we can work out the login issues.

Issue resolved over DM.