New uploads are not matching against older uploads

Hello,

We have noticed that in Zebra Wildbook, the matching is not matching with all of the zebras in the data base. It seems that when a new zebra photo is uploaded, it only matches agains zebra photos that have been uploaded in the recent year. Any zebras that were photographed before around 2015 are not being matched. If I match a zebra from before 2015 it is only matching against older zebras as well. It seems that there is some form of disconnect between the two sets of data. Is there a way to merge the data so that we get more accurate results? We are noticing this with OPC Zebras that have been pre uploaded to the data base. The individual will be in the software but if we upload a new photo of the same individual to Wildbook it is not matched and says that it is an unidentified individual.

In which Wildbook did the issue occur?
Zebra Wildbook
What operating system were you using? (eg. MacOS 10.15.3)
Mac 10.15.6
What web browser were you using? (eg. Chrome 79)
Chrome 88.0.4324.192
What is your role on the site? (admin, researcher, etc)
Admin

@maggieliebich

Please include a link with any report to help us diagnose the issue in context. We cannot investigate issues without a direct link to where the issue is appearing.

Thanks,
Jason