In which Wildbook did the issue occur? SeadragonSearch
What operating system were you using? (eg. MacOS 10.15.3) MacOS13.4.1
What web browser were you using? (eg. Chrome 79) 124.0.6367.118
What is your role on the site? (admin, researcher, etc) admin
What happened? annotations stopped being applied roughly 24 hours ago.
What did you expect to happen? that images would be annotated and matched
What are some steps we could take to reproduce the issue? make a test submisison
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
Thanks you for the heads up! We’re looking into this and should have an update soon.
WBIA was in an unhealthy state and we’ve restarted it. Detection should start catching up soon.
Thanks @Anastasia, annotations are now present but matching looks like it still needs to be kicked off manually for each…
Thanks for letting me know. Let me see what we can do.
It looks like ID has to be manually run on these; I’m sorry!
All of the encounters that got stuck in detection earlier are affected, but any new uploads after the WBIA restart should complete detection and ID automatically.
ok, will do. I’ll make sure any new ones act normally
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