Password reset never coming

What Wildbook are you working in? Flukebook

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?
My password stopped working and password reset link never comes via email., waited days
t to with the email subject line matching your bug report*

Hi @clsims

It looks like the last password email reset we sent you was back in April. I don’t see any requests more recent than that. I’m going to manually reset your password and send you an email so you can get back into your account.

Thanks got it, nope last week when you rolled out the new look for the Flukebook sign in page (Thursday May 2, I suddenly couldn’t log in) so I sent a password reset request and then another one a couple hours later.
But I got back in thanks to your help.

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