We have a RAID5 disk drive malfunction (1 of 6) on the Hydra machine learning server. This affects the backend machine learning functions on the following platforms:
- African Carnivore Wildbook
- Wildbook for Lynx
- Amphibian Wildbook
- Codex for Seals
This does not affect front-end data submission, storage, searching, or export. There has been no data loss, and this only affects detection and ID functions.
We are working on a two-part solution:
- Bring the RAID array back online in a degraded capacity (RAID5 allows for a single drive failure). We will be evaluating this solution today 3/30.
- Replace the damaged drive. This drive is being express shipped but won’t arrive until Saturday, 4/1. We will then be replacing it in the data center as soon as it arrives.
I apologize for the inconvenience. We will let you know as soon as these services are back online.