Setting new project ID

Support
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1

Dear Jason,
matching witihin the project framework seems to be much faster. Thanks!
However, when I click on the “confirm no match”, I get the confirmation that a new name has been assigned to that individual (“Added name Indocet-Mn-#####: Indocet-Mn-00035 to Globice914”), but when I come back to the project page and refresh it, the new name is not displayed in the column “project IDs”:
https://www.flukebook.org/projects/project.jsp?id=be25b3db-06d8-4340-b751-750abce28176

So the result of the match is not recorded. It used to work well before.
Thanks for your help,
Violaine

2

Hi @violaine.dulau

This issue is being tracked as WB-1621 an being worked on. I split this post off to a new thread as the previous ticket was resolved.

Thanks,
Jason

3

Hi @violaine.dulau

This issue has been fixed. Please let me know if you see it again.

Thanks,
Jason

4

Hi @jason
Sorry, but it is still not working on my side. The new name is not taken into account and the result of the match is not recorded.
Thanks,
Violaine

5

Hi @violaine.dulau

Can you please send me a link to an Encounter without a project ID and the ID you would like me to set on it? I can try to repeat the process and see what you are seeing.

Thanks,
Jason

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