Sharkbook Ai Logins Merging?

What Wildbook are you working in?

Whale shark and leopard shark

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?

I’ve been using a shared MMF intern login for (MMF Mozambique), then I also had an intern login for the leopard shark wildbook (MMF-Moz), as well as my personal login with admin privileges (AFlam). I’m trying to log in with my personal login for the leopard shark wildbook, but I cannot. The old whale shark login works, but neither of the leopard shark logins work.

I also cannot see that the leopard shark encounters from either of those accounts on the old whale shark login which is working, so I don’t think the accounts were merged.

How can I recover both of the leopard shark logins?

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to with the email subject line matching your bug report

Hi @AFlam

We are taking a look at this.



1 Like

Hi, @AFlam !
I’m so sorry; I created a ticket for this and swear that I posted about it herein on Friday. It’s on the docket; high up on the queue.

We’re tracking this internally as ticket WB-1869. I’ll follow up here when I’m/we are done.


Hi, @AFlam !
I took some steps to resolve this. Email with details sent.