Sharkbook - researchers can't view encounters

Hi Anastasia,

This issue is occurring for some of our researchers too and they are reporting they cannot see images. I do not want every researcher to have orgAdmin access since that is the highest level of access and I don’t think that is a solution. Can you see if there is something going on with this one and whether its been fixed? The user reporting the issue is Tegan Jennings

Can you let me know which encounter(s) Tegan is having trouble accessing?