In which Wildbook did the issue occur?
Sharkbook
What operating system were you using? windows 11
What web browser were you using? (eg. Chrome 79)
chrome Version 136.0.7103.93
What is your role on the site? (admin, researcher, etc)
researcher
What happened?
Whenever I add a new entry (photo) and try to process the “start match”, the analysis lauches but remain on Version “Waiting for results” for hours. I thought maybe there is no match and it struggles, but I even tried with photos that were already in my database and still no results. I did process the “add annotation” and “spot mappping” before running the matching process but still nothing. Is there something I missed? see attached screenshot
Thank you for your support
Hugo