Sighting Metadata present but no images

This sighting has all the metadata but no photos. (This sighting would have had photos)

Hi Jake,

According to the log, this one was manually submitted:

Submitted on Thu Jul 18 16:02:09 UTC 2019 from address:

The Gmail address of the submitter is external and listed on the Encounter. I recommend following up to see if they have photos. I don’t think there is a technical issue here. The only way I know of that this could happen is if ran out of hard drive space back in July when this was submitted. I don’t recall such an event back then.