SOCPROG export not working

In which Wildbook did the issue occur?


What operating system were you using? (eg. MacOS 10.15.3)

MacOS Venture 13.0

What web browser were you using? (eg. Chrome 79)

Tried with Safari and Google Chrome

What is your role on the site? (admin, researcher, etc)

researcher / OrgAdmin

What happened?

When I try to run the SOCPROG data export, it fails to export. I don’t get an error message, but the page just loads eternally.

What did you expect to happen?

The data should export in an excel sheet.

What are some steps we could take to reproduce the issue?

Try exporting the data from the Individual Search result page:

If this is a bulk import report, send the spreadsheet to with the email subject line matching your bug report

I followed your link and while it took a few minutes due to the size of the file (13,495 rows), I was prompted to save the file. Leave the tab open and it’ll eventually finish loading your file.