Stalled identification and sighting preparation

Support
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1

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Sighting 58183364-40bd-4ae1-92f1-ae0e7f8fb910 • Zebra Codex (wildme.org)

Screenshot (344)
Screenshot (344)1920×1080 209 KB

In which Wildbook did the issue occur? zebra

What operating system were you using? (eg. MacOS 10.15.3) pc

What web browser were you using? (eg. Chrome 79) microsoft edge

What is your role on the site? (admin, researcher, etc) researcher

What happened?

  1. Several sightings have not gone through identification since Sept 18th.
  2. I did bulk upload last night and they are stuck at sighting preparation.
    What did you expect to happen?

What are some steps we could take to reproduce the issue? Technically, zebra codex is too slow nowadays and recurring bugs.

2

Here is the correct URL for the stalled pending sighting:
https://zebra.wildme.org/pending-sightings/beef35cf-ed93-4ec6-9d37-b41886333b70

I am looking into it.

Thank you,
Jason

3

Hi @Rosemary

It looks like this Sighting is still stuck in detection. I’m having our devs work on getting it unstuck right now.

4

Thanks for your patience. This sighting is ready to assign annotations now.