What Wildbook are you working in?
Internet of Turtles
What is the entire URL out of the browser, exactly where the error occurred?
Can you describe what the issue is you’re experiencing?
When looking at the results, I was able to ID the turtle. However, there was another encounter which also matches the turtle in question. I wasn’t able to match it though as it tells me that I am an unauthorized user. I was able to find the encounter through the encounter search but it says that the submitter is N/A and there is no email in the contact information. I am therefore unsure of who to contact or how to ID the turtle.
Can you provide steps on how to reproduce what you’re experiencing?
Start a new match for this encounter: Internet of Turtles by using the second image and with location ID filters: Red Sea only checked in. The 1st turtle in the results is the one in question with a score of 1.786.
Here are also screenshots if it is of any help.
If this is a bulk import report, send the spreadsheet to firstname.lastname@example.org with the email subject line matching your bug report