Turnaround time

Support
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1

What Wildbook are you working in? Flukebook

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?
My bulk imports have a turnaround time of 276 minutes per picture. Is there anyway I can shorten the time? I am on a time crunch and have over 2000 pictures I need to photo identify by the end of the week. Please help, Thank you.

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

Hi @DMAD

It looks like Flukebook is currently working on 1300 jobs in the queue. Wait times can vary depending on how many jobs are being processed as well as the imported image sizes.

We do have recommendations for image formats and sizes in our photography guidelines help doc. Ensuring that your images are within the recommended sizes helps reduce the amount of time it takes to process each one for detection and identification.