Unable to start a match

What Wildbook are you working in? Sharkbook

What is the entire URL out of the browser, exactly where the error occurred?

https://www.sharkbook.ai/encounters/encounter.jsp?number=3099f727-16fd-4dd4-a24a-691da8d79b84

Can you describe what the issue is you’re experiencing?
Whenever I try to run a match on the encounters, it seems like the menu to start it doesn’t fully load (see screenshot below). Tried in different encounters and at different times but it seems like it’s still not working.

Can you provide steps on how to reproduce what you’re experiencing? Go to any of the encounter links and try to “start match”.

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Hi @linaelsayed03

We found and fixed the issue. Please try again, and it should expand normally.

Thank you,
Jason