In which Wildbook did the issue occur?
What operating system were you using? (eg. MacOS 10.15.3)
macOS Big Sur 11.11
What web browser were you using? (eg. Chrome 79)
Safari ver. 14.02 & Chrome ver. 91
What is your role on the site? (admin, researcher, etc)
manager; researcher; reviewer; local; imageProcessor; approve; identifier; adoption; Indonesia; Indonesia-Komodo; Indonesia-Nusa Penida; Indonesia-Raja Ampat; Indonesia-Sangalaki
I was uploading manta pictures as usual. The picture sizes I usually upload vary between 40KB to 1.8 MB, with picture format as .jpeg and .png. I tried to upload an encounter but a ‘413 Request Entity Too Large’ page came up. I tried switching from WiFi to cellular data, and the same problem appears. I changed the manta picture, and the same thing happened. I switched from Safari to Chrome, and the same thing happened. Meanwhile, last week I just uploaded a lot of manta encounters manually (not using the bulk upload feature).
What did you expect to happen?
I expect the encounter to be uploaded and submitted to Manta Matcher.
What are some steps we could take to reproduce the issue?
Help me why it’s happening?
If this is a bulk import report, send the spreadsheet to firstname.lastname@example.org with the email subject line matching your bug report