In which Wildbook did the issue occur? Manta Matcher
What operating system were you using? (eg. MacOS 10.15.3) Windows 11
What web browser were you using? (eg. Chrome 79) Firefox
What is your role on the site? (admin, researcher, etc) Researcher
What happened? After “start match” the loading page stays on continuously loading for longer than 10-15min until it gives an error “Error Initiating AI Job”.
What did you expect to happen? After starting match I would be on the waiting on result page for a few seconds and then It would give me a two column list of potential matches.
What are some steps we could take to reproduce the issue? Upload a manta ray encounter, set the candidate region for the image-> Start Match. This is the encounter MantaMatcher
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report