Hey Nerida,
This is a more complex issue than the annotation being upside down. Weāre doing a lot of work with image metadata manipulation, and this is an outlier issue to have sprung up. Weāre tracking this with WB-1136, and weāll keep you updated here.
Sorry Nerida, we had another issue crop up that needed the attention of the person who is most familiar with exif hell. I will redirect him to this Monday.
Hey @NeridaWilson,
The first link you sent us seems to have been deleted. We found and are working from this encounter: SeadragonSearch.org
Can you confirm that this matches the behavior that needs to be addressed? And also make sure it doesnāt get deleted?
do you mean the older ones that have fixed themselves? some of those were around 8 Nov. But the latest ones came in post upgrade, mostly over the 5-8th Dec. Dates should be in metadata of each encounter
cheers
Nerida
I meant the latest ones. We put in a fix Monday. If the latest batch were before that, then we canāt use them as confirmation, but I will go through and fix them.
If a new batch comes in, keep an eye out for this in the next batch or two and weāll use that as confirmation that things are resolved.
Ok that makes sense. Looking at the date though, only the ones that came through on my 9th were post-fix, and none of them had issues! So looks promising, thank you! How would you like me to communicate to you the ones that need manual fixing?
cheers,
Nerida
Hi Tanya, before we get to those, Iām not sure that the fix has really helped us out. The images in the encounter have righted themselves (first link), but even after implementing a new search, the images appear upside down still (second link).
Hi Tanya, not sure when you are back on board after christmas but hoping you had a good break and also have some time to check out the āfixed-not-fixedā flipped annotations. I have about 17 affected encounters that need help. Just want to make sure the new search clocks them as fixed before continuing,
thanks!
Nerida
Hi Nerida!
I never saw your previous comment, Iām sorry!
We actually have to manually change over the ones that were messed up, so the fix is more of a āthis shouldnāt happen in the future anymoreā kind of solution. Iāll need the links for all of the encounters that have images with a discrepancy between the encounter and iaResults.
Also, this does not rotate images that are submitted upside down. So if itās upside-down in both the encounter and iaResults, thatās something where the image will be have to be adjusted outside of the platform.
Hi @tanyastere and @jason, it has been two months without a satisfactory resolution of this issue. Please help! or tell me why you cant help, thank you, Nerida
Okay! I have gone through every encounter you posted, and worked my way through enough sea dragons to feel confident that I will never be able to tell two apart no matter how long I stare. There were (at least) two problems.
Problem 1: we had exif data that was being misinterpreted. This happened when images were right-side-up in the encounter, but upside-down in the results. I believe I have fixed all of these that pre-existed in the system, and we have prevented more of them from arising.
Problem 2: images are upside down. We do not have a way to fix this in-platform right now. These could be updated outside of the platform and resubmitted, as an immediate fix. Alternatively, we have plans for a manual rotation tool to be added to the admin capabilities. This is expected end-of-Feb-ish, and I will reach out as soon as it is available and get it to you guys, second only to the funder of the feature.
As for the image matching against the wrong locations, Iām not sure, and Iād like to move that to a different thread. This one has been murky enough, and I want to leave this open another week in case you find any more of the Type 1 Problems.
There were (at least) two problems.