User Access Logs not loading

Support
, ,
1

What Wildbook are you working in?
Grouper Spotter
What is the entire URL out of the browser, exactly where the error occurred?
https://www.grouperspotter.org/wildbook_data_dir/logs/user-access.htm

Can you describe what the issue is you’re experiencing?
The user access log page does not appear to be loading correctly? We use that to make sure someone else isn’t working on Unapproved Encounters at the same time so it is important to our work flow.

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

Hi @accfish

The user access log page does not appear to be loading correctly?

Can you please describe what you’re seeing?

I see the log loading for me at the address you specified, and it includes my own login attempt.

Thanks,
Jason

3

Weird it is now showing my recent access before it was only showing December 1. Does it only display logs from that month?

4

Hi @accfish

Yes, I think it resets every month. Do you need it to run longer?

Also, you can also see recent logins from the User Administration page:

image
image3065×1701 361 KB

Cheers,
Jason

5

No that is fine. We mainly use it to check if multiple people are working at the same time. I was looking to see who had been working on it recently but I can also just ask them or check the user management page.
Thanks!

1 Like