In which Wildbook did the issue occur? ACW
What operating system were you using? Windows 10
What web browser were you using? latest chrome
What is your role on the site? admin & researcher
What happened?
A user reported getting quite a few errors instead of match results in 3 recent bulk imports. I re-ran 2 of them through Identification and she has reported that she’s still seeing errors. here are 2 examples of encounters whose match results display an error message:
What did you expect to happen? match results to display
What are some steps we could take to reproduce the issue?
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
I have asked the user to send the spreadsheet to the services email address.
thanks!
Maureen