Whiskerbook restart

Hi @Anastasia

Whiskerbook identification is down again due to the GPU issue, can we get a server restart as a temporary patch, please ?

Thanks :slight_smile:

@ACWadmin1 @Anastasia

I have not seen a response to this support request.

Please advise if still open/outstanding or resolved.



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Has this Encounter or annotation been deleted? I couldn’t track this match result back to an Encounter in obrowse to validate the root cause of the issue.

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Hi @Anastasia, I sent you an answer with a PM :slight_smile:

Here is another one you can check, please :slight_smile:


Thank you! We’re looking into this and hope to have an update soon.

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Match results for your example links are loading now. Thanks for your patience.

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Thanks @Anastasia and @PaulK !!! :+1::blush:

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