Wildbook Leopard Shark Frozen

Support
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1

What Wildbook are you working in? Leopard Shark

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing? Frozen, Ids not being processed

Can you provide steps on how to reproduce what you’re experiencing? Post an ID

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Hello,

IDs are not being processed through the grid software on Wildbook for Leopard Sharks. Please help.

Thank you

David

2

Hi David,
I am reviewing the scan logs and your job is actively processing. It’s slow due to the computations required because of the number of spots you are adding.
I am actively watching the logs and should it stop, I will resolve it, but so far it is working just fine.
Tanya