In which Wildbook did the issue occur?
amphibian ans reptile
What operating system were you using? (eg. MacOS 10.15.3)
windows
What web browser were you using? (eg. Chrome 79)
chrome
What is your role on the site? (admin, researcher, etc)
admin
What happened?
i tried to match fire salamander adults. the software recognised the background (numbers) but not the animal https://tier2.dyn.wildme.io:5001/api/query/graph/match/thumb/?extern_reference=rxcxtizlslkrvmsx&query_annot_uuid=d56dd30d-6521-4cfa-873b-1d91e3acf8c5&database_annot_uuid=d614b012-ddb0-425f-94b5-77d05874600e&version=heatmask
Amphibian and Reptile Wildbook
What did you expect to happen?
What are some steps we could take to reproduce the issue?
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report