2 identical marked individuals?

In which Wildbook did the issue occur? ACW

What operating system were you using? Win 10

What web browser were you using? latest chrome

What is your role on the site? admin & researcher

What happened?
Tried to assign an encounter to a known individual “Aspen” and discovered 2 Aspens in the system, with the same Default ID:
image

Interesting to note that one of these ID’d Aspen records is not showing any encounters on the Individual page. I know it says “not all encounters may be visible” but none is unusual, I’ve

This should not be possible? Not sure how it could have happened - thoughts?

thanks
Maureen

And here is another one.

2 marked ind called Mamacita

And a few more, from a review of all ID’d animals in ACW:
DBF1403 (Suntan) - 1 has 5 encounters; the 2nd has 2 encounters
MNF1702 (Hillary) - each record has 2 encounters
MNF1706 (Mallory) - each record has 1 encounter
MNM1704 (Chiounard) - each record has 1 encounter
MNM1711 (Anker) - 1 has 3 encounters; the 2nd has 1 encounter
Shishen - 1 has 1 encounter; the other has 2 encounters
Abel - 1 has 9 encounters, the other has 1 encounter

With the Mamacita records, the ID was not in the bulk upload, it was only added as an ID in ACW.

I hope all of this info helps with the diagnostics.

thanks
Maureen

After filing the list of additional dupes above yesterday, I remembered an upload I did in Feb of missing ID’d dogs in ACW. The pics were in the same folders as all the other ID’d dogs that were originally uploaded earlier last year but I couldn’t find them in ACW. So I did an upload of them in Feb. I’ve sent that upload file to the services@ email. It’s not a 1-to-1 match for the list of dupes above but there is overlap. Hopefully it’s part of the puzzle and not a red herring.

thanks
Maureen

Hi, @ACWadmin1 !
I’m looping back through really old community posts that look like they slipped past us. Is this still an issue?
Thanks,
Mark