Thanks for sending your spreadsheet!
The Encounter.genus and Encounter.specificEpithet fields are case-sensitive. You have both entries in capital letters but Encounter.genus needs to always start with a capital letter and Encounter.specificEpithet must always start with a lowercase letter.
You’ve entered “Giraffa Giraffa” so you’ll need to make sure it’s written as “Giraffa giraffa”. When WIldbook doesn’t recognize the species as entered, it can’t begin detection.
You’ll want to update your spreadsheet, delete your import, and re-import the new spreadsheet.
Make sure to review our Bulk Import Cheat Sheet, our Bulk import help docs, and our Bulk Import training video series to avoid the most common issues with imports.