Hi, @Rowan !
An ideal solution would decouple your workflow from our availability to assist.
Another thought that I have is this: what if I create an account named “WEI-”, “OperationWallacea-”, or “UniversitasHasanuddin-” “volunteer” (depending on which org) that shares a fullName with your account, such that you can claim this user and merge their encounters into your own as detailed herein when you see fit. That way, volunteers can log in as that user and submit encounters. Is that a satisfactory solution for you?
I’m not sure how work saving that is for support staff, since we’d have to create the user anew any time your merged it into your own user… but at least an orgAdmin could also create such a user for you?
Let me stew on this a little more in case I come up with a better solution, but that’s the best I have so far.
Thanks,
Mark