If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
In which Wildbook did the issue occur? GiraffeSpotter
What operating system were you using? (eg. MacOS 10.15.3) windows
What web browser were you using? (eg. Chrome 79) Chrome
What is your role on the site? (admin, researcher, etc) admin
What happened? Please can you delete duplicated Import Task 48526a49-8d1b-492d-8048-625edb6fe51e (2023-12-12). When I try to it says failed (see screengrab)
Hi @CourtneyMarne
I’m getting the same result. Interesting bug! I’ll need a little more time to tackle this one.
Due to the size of this import (over 2k encounters) it’s taking a long time for the task to delete. For each additional time the delete import button is clicked, it triggers a second task to begin and creates a snowball effect. The link back to the adoption page is a separate bug that’s caught up in this one.
Make sure your users know to limit their bulk imports to 100-200 encounters at a time to prevent these kinds of lags. You can refer them to our Bulk Import Cheat Sheet, Bulk Import help docs, and the Bulk Import training YouTube playlist to reinforce good habits.
It looks like the import finally finished its delete process. Marking this resolved.
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