What is the entire URL out of the browser, exactly where the error occurred? I only have the encounter number from the auto email: Encounter a1369355-3a40-42e5-b6dc-4050d80d28fb
Can you describe what the issue is you’re experiencing? I deleted it without meaning to!
Can you provide steps on how to reproduce what you’re experiencing?
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
It’s currently blocked by ticket WB-1534 (see related community post here).
If having this encounter restored is super urgent and you happen to have everything available to you to simply re-created the encounter by submitting a new one and deleting this one, I might encourage you to use that work-around.
Otherwise, we’ll let you know when we have the fix for this request implemented!
Cheers,
Mark
Ahhh thanks Mark- I didnt realise that function was not working- we hadnt used it before. I dont have what I need to recreate it but I can ask the submitter to see if they still have the media assets to recreate it with. cheers, Nerida
Hi, @NeridaWilson I can pull up the image and send to you! Either you or the user or both should have a notification email with the encounter number, date, and location.
We can totally reconstruct this, I think!
I’ll email you the image asap, so look out for that!
-Mark
Thanks @MarkF, I have the image thank you but the submitter no longer had the original email notification. And I don’t get that with the ‘deleted’ notification. So if we can find date and check location free text box, that would be very helpful, thanks!
Hi, @NeridaWilson !
Thanks for the follow up! Apologies that none of us had the bandwidth to see whether we could sleuth our way to a date and location.