Log In problems

Support
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1

What Wildbook are you working in?
Zebra wildbook

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?

Since yesterday I am not able to log in, the page is still loading. John Naisikie logged in, but he wasn’t able to upload photos.

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

I was able to log into Zebra Codex. Have you tried signing in with a different browser or clearing your cache and cookies in your current browser and signing in again?

I did get a “Submission error: Creation failed” message when trying to submit an encounter. Is that the same issue John experienced?

3

I think the Sighting reporting issue may have been intermittent because now I’m able to report them normally without error messages. Let me know if you or John are still experiencing issues with Codex.

4

9 posts were split to a new topic: Can’t Explore Sightings in Codex

5

Resolving as the original log-in issue has been addressed. The Sighting search issue has moved to its own topic.