Manage encounters submitted from people without an account

Support
1

What Wildbook are you working in? Flukebook

Can you describe what the issue is you’re experiencing? Is there a way to edit/delete encounters that are submitted by people without an account but if the encounter is assigned to a project I admin? The submitter can’t edit it because they don’t have an account and it may not be obvious who submitted it anyway.

1 Like
2

Also approving encounters that are submitted by people without an account doesn’t seem possible.

3

Was anyone able to look at this?

4

Hi, @hannahh !
I think you’re in luck, because there’s an update coming to Flukebook quite soon as part of our user reconciliation effort that will make encounters that are missing submitters belong to Public, at which point, you should be able to edit the encounters more readily. I’ll report back here when the fix has been deployed to Flukebook. It’s being tracked internally as WB-1673.

Cheers,
Mark

5

Hi, @hannahh !
The database changes associated with WB-1673 have been carried out. Can I ask you to see whether you are able to edit/approve those previously “orphaned” encounters?

Thanks,
Mark

1 Like